Terms & Conditions

1. General

• This website is operated by RealDemi Candles.
• We may update these Terms & Conditions at any time. Continued use of the site means you accept the changes.

2. Products

• Our candles are handmade with care. Minor variations in color, size, or scent may occur.
• Product images are illustrative; the actual item may differ slightly.

3. Orders & Payment

• Orders are confirmed once payment is completed.
• Prices are listed in Euro and include/exclude taxes as shown at checkout.
• Accepted payment methods are displayed at checkout.

4. Shipping & Delivery

• Orders typically ship within [5 business days] after payment.
• Delivery times vary by carrier and destination. We are not responsible for delays outside our control.
• Shipping costs are calculated at checkout.

5. Returns & Refunds

• Returns are accepted only for damaged or defective products.
• Please contact us within [7 days] of delivery and include photos so we can arrange a replacement or refund.
• Used candles cannot be returned.

6. Safety

• Never leave a burning candle unattended.
• Keep away from children, pets, drafts, and flammable materials.
• Place on a stable, heat-resistant surface and follow any safety labels on the product.

7. Intellectual Property

• All site content (text, images, designs, branding) is owned by RealDemi Candles unless otherwise credited.
• You may not copy, distribute, or reuse content without written permission.

8. Privacy

• We use your personal information only to process and deliver orders and to support your experience on our site.
• We do not sell your data. We share it only with service providers needed to fulfill your order (e.g., shipping and payment processors).
• For details, see our Privacy Policy.

9. Governing Law

These Terms & Conditions are governed by the laws of Netherlands.